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Customer Service Coordinator

Frontline HR are currently recruiting for a customer service coordinator on behalf of our well-known and established client based in Adelaide's northern suburbs.

Our client are a leading windows and doors manufacturer who pride themselves on delivering outstanding customer service.

This will be a full time, on-going position with over time available.

Duties will include:

  • Customer management, ensuring customer expectations are exceeded by delivering outstanding customer service.
  • Working within a team to schedule production, dispatch and service through delivering a daily workload to maintain or exceed industry standards.
  • Coordinate warranty resolutions for customers with professionalism.
  • Ensure all daily completions are closed off and invoiced.

Benefits of the role will include:

  • A friendly team working environment.
  • On-going support from both Frontline HR and our client.
  • Above award pay rates.

A successful candidate will have the following experience:

  • An understanding or being capable to understand related window/door manufacturing and installation techniques.
  • Willingness to make decisions and includes the appropriate people in the decision-making process.
  • Will express ideas and thoughts verbally to the team in a respectful manner.

Please apply with your updated resume and our consultant will contact you or please feel free to call our office on 08 8244 7600.

Job posted on 8 Apr 2021
South Australia
Adelaide
Permanent
Call Centre & Customer Service
Sales - Inbound

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