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Customer Service / Sales Advisor

The Role

FHR currently have an opportunity for a Customer Service / Sales Advisor for our client specializing in the logistics industry based in Beenleigh.

Key Responsibilities

  • Responsible for answering a variety of freight queries relating to location of shipments
  • Working with customers via Telephone, email and written correspondence
  • Following up internal Sales queries to establish the need and then pass on information to the sales team
  • Locating information in the system, providing administrative support, as well as ad-hoc duties as required.

Skills & Experience

  • Call Centre background would be advantageous
  • Experience within freight/logistics a huge advantage but not essential
  • Must have excellent communication skills and good IT knowledge
  • Ability to multi-task and previous experience handling customer complaints/queries essential

If you would like to find out more, please click APPLY NOW or email Marie Hughes-Gosling at

Our Company

Established in 2001 and still privately owned, Frontline Human Resources has a legacy of creating opportunities for workers through recruitment, Labour hire, and group training for apprentices. Australian owned and operated, FHR has branches across Victoria, New South Wales, South Australia, and Queensland. We work with a large network of employers, from local businesses to major household names.

Working with FHR

At FHR, we celebrate people who are proud to be different. We value Safety, Integrity, Diversity, Courage, and Passion. We stand by these values in the way we act, and the people we hire.

All employees are backed by our:

  • Unwavering commitment to workplace safety
  • National footprint and industry expertise
  • Reliable back-office and high compliance.

We are an equal opportunity employer committed to providing working environments that embrace and value diversity and inclusion.

Job posted on 13 Jan 2022
Call Centre & Customer Service
Customer Service - Call Centre

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Do you have any questions about this role?

Speak to a consultant
Contact your local Frontline branch
or call 1800 642 006