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Service Coordinator

About them:

Our client is a market leader in providing state of the art Electronic Security Systems to the Business, Government and Corporate Sectors. They have and are experiencing rapid growth and have become a nationally recognised company, providing integrated security, loss and prevention.

Our client is looking for a highly motivated and experienced Service Coordinator to join the team as soon as possible and hit the ground running.

Duties will include but not be limited to:

  • Answering customer queries via phone and email responding within a timely manner
  • Scheduling service jobs with the clients, technicians and contractors.
  • Processing quotations
  • Creating, monitoring and following up on contractor purchase orders.
  • Liaise with warehouse to see the availability of stock and despatches to correct addresses.
  • Liaise and build good working relationships with technicians and customers.
  • Follow up with clients
  • Provide excellent customer skills
  • Ability to handle multiple service job orders at once

Attributes:

  • Minimum 3 years' experience in a similar role
  • Strong organisation skills
  • Previous scheduling experience
  • Excellent communication skills
  • Logical thinker and able to problem solve
  • Strong administration skills
  • Resilient and adaptable
  • Ability to professionally handle all queries

If you are interested in this position, please APPLY NOW!

Job posted on 20 Sep 2019
Victoria
Mulgrave
Permanent
Call Centre & Customer Service
Customer Service - Call Centre

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