About Us
Frontline Human Resources (FHR) has been connecting great people with great businesses since 2001. We specialise in recruitment and labour hire across key industries like transport, logistics, manufacturing, and trades. With offices across the country, we work closely with local operators and national brands to deliver real results-and real career opportunities.
Join a growing business with a strong brand, supportive team, and opportunities to make an impact.
We are currently seeking an enthusiastic and organised Internal Sales Support / Showroom Assistant to join our clients team in Heatherbrae. Reporting to the Customer Service Manager, this role is key in delivering a high-quality customer experience while supporting internal sales operations.
You will play a dual role supporting the sales team behind the scenes and being the welcoming face for customers visiting their showroom. This is a fantastic opportunity to be part of a collaborative team that values initiative, attention to detail, and customer service excellence.
Greet and assist showroom customers, ensuring a professional and engaging experience.
Support Account Managers with administrative tasks, including appointment scheduling and document preparation.
Accurately process sales orders and quotes in SAP.
Handle customer inquiries, warranty claims, and after-sales service professionally and efficiently.
Coordinate sales campaigns and product launches.
Maintain up-to-date records in CRM systems.
Collaborate with cross-functional teams (production, marketing, dispatch, finance).
Proactively identify opportunities to improve sales processes and customer satisfaction.
Previous experience in sales support, customer service, or showroom environments.
Strong administrative and communication skills.
High attention to detail and accuracy in order processing and documentation.
A proactive, service-focused approach with the ability to solve problems independently.
Team player who thrives in a fast-paced, collaborative environment.
Experience with SAP is highly regarded but not essential.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Flexibility and willingness to take on a variety of tasks as needed.
Be part of a business that is growing and innovating.
Supportive and inclusive team culture.
Opportunity to contribute to process improvement and customer experience.
Full training provided with clear expectations and support.
Ready to Apply?
If you're ready to bring your customer service skills, sales support experience, and positive energy to a team that values excellence, we'd love to hear from you.
If this sounds like the right opportunity for you, click 'Apply' now and submit your current CV, including two referees.
For more information, contact Darren at: [email protected]
At FHR, we are committed to diversity, inclusion and safety in the workplace. We welcome applications from people of all backgrounds.
Please note: Applicants must have full Australian working rights. Only shortlisted candidates will be contacted.