Scheduler

Key Responsibilities

• Schedule installation work in line with SOPs and capacity requirements

• Maintain accurate data in Titan and FSL, ensuring all dates and information are current

• Process installer invoices and ensure costs align with approved installation rates

• Communicate any load date or schedule changes to customers

• Monitor and report on incomplete items, lead times, and capacity issues

• Work with Production and Purchasing teams to review and update product lead times

• Support the Logistics Manager with service, quality, and problem-solving tasks

• Assist with root cause analysis and implementing corrective actions

What We're Looking For

• Previous experience in customer service or manufacturing/installation environments

• Strong computer skills (MS Office suite and integrated software systems)

• Excellent verbal and written communication

• Strong attention to detail with the ability to manage competing priorities

• Problem-solving capability and a solution-focused mindset

• Ability to work collaboratively with internal teams, installers, and external stakeholders

• Scheduling experience is desirable but not essential

Skills & Attributes

• Customer-focused and confident in managing enquiries

• Able to remain calm and professional in fast-paced or challenging situations

• Strong time management and organisational skills

• Adaptable and able to work within changing priorities

• Team-oriented with a willingness to support others

About Frontline Human Resources:

• The Frontline Human Resources (FHR) team have found jobs for thousands of employees since we were established 2001.

• We have specialists across a range of industry sectors such as transport & logistics, warehousing, civil infrastructure, operations, maintenance, construction, manufacturing, and healthcare.

• Check out our career page for a list of other available roles.