Customer Service Support

Customer Service Support | Full-Time | Girraween| $65K + Super | Career Growth + Great Culture

About Us

Frontline Human Resources (FHR) has been connecting great people with great businesses since 2001. We specialise in recruitment and labour hire across key industries like transport, logistics, manufacturing, and trades. With offices across the country, we work closely with local operators and national brands to deliver real results-and real career opportunities.

About the Client

We're working with a national industry leader known for quality products and a customer-first approach. With a strong team culture and a commitment to excellence, they're now looking to bring on a proactive and motivated Customer Service Support Specialist to help take their internal sales and service operations to the next level.

The Opportunity

Based in Girraween, this full-time role is perfect for someone who thrives on organisation, communication, and delivering outstanding support to sales teams and customers. You'll work closely with account managers, reps, and other internal teams to ensure smooth operations from order to delivery.

Your Role Will Include:

• Processing sales orders and quotes in SAP-accurately and on time
  
• Handling customer inquiries, warranty claims, and after-sales support
  
• Coordinating internal sales activity including promotions and product launches
  
• Managing sales support docs, CRM records, and internal communications
  
• Working cross-functionally with dispatch, production, finance, and more
  
• Keeping customers happy with fast, professional responses and follow-ups
  
• Supporting the team with admin, scheduling, and general coordination
  

What We're Looking For:

• Experience in internal sales support, customer service, or sales admin
  
• Strong attention to detail and confident with systems like SAP and Microsoft Office
  
• Great communication skills and a proactive, team-first attitude
  
• Able to juggle tasks, meet deadlines, and handle fast-paced environments
  
• Safety-focused, solution-oriented, and ready to hit the ground running
  
• Must demonstrate a professional and confident phone manner.

What's In It for You:

• Full-time role with stability and long-term potential
  
• Supportive team and great company culture
  
• Ongoing development and career growth opportunities
  
• Be part of a respected brand with national reach
  

How to apply
If this sounds like the right opportunity for you, click 'Apply' now and submit your current CV, including two referees.

For more information, contact Darren at: [email protected]

At FHR, we are committed to diversity, inclusion and safety in the workplace. We welcome applications from people of all backgrounds.

Please note: Applicants must have full Australian working rights. Only shortlisted candidates will be contacted.