Our client is seeking a professional Customer Support Administrator, to join their strategic team environment, where you'll play a key role in supporting daily operations and delivering exceptional service to their customers. This is a great opportunity for someone organised, customer‑focused, and ready to thrive in a fast‑paced environment.
About the Role
You'll assist the service, logistics, and site glazing teams by coordinating customer enquiries, processing orders, maintaining CRM data, and providing general administrative support. Your work will help ensure customers receive timely, accurate and professional service.
Key Responsibilities
- Handle customer enquiries and provide high‑quality support
- Process orders accurately and efficiently
- Coordinate service, logistics and glazing activities
- Maintain CRM records and documentation
- Prepare correspondence, schedules and administrative materials
- Support lead generation and cross‑functional team activities
- Assist with general office duties as required
What You'll Bring
- Experience in customer support, service coordination or similar roles
- Strong communication and relationship‑building skills
- Proficiency in Microsoft Office and CRM systems
- Excellent organisation, attention to detail and time management
- Ability to multitask, problem‑solve and adapt in a busy environment
Why this role?
You will enjoy a supportive team environment, enabling you to expand your skillset in a dynamic role, and make an impact in a business dedicated to quality and customer satisfaction.
If you're excited by what you've read and feel this could be your next step, we encourage you to apply.
